The Ruby Group
Training & Event Calendar
Be the Best You Can Be ...
Discover our sales and training development calendar, your gateway to professional growth. Access the schedule with our online search tool or grab a copy of our 2024 2nd Quarter Training Catalog. Explore a diverse range of sales courses and workshops designed for emerging or veteran sales professionals and sales leaders.
For more info: 330-929-9449 • therubygroup@sandler.com
Event Listings for December 1st, 2015
How Many Different Kinds of Up Front Contracts Are There?- Advanced President's Club
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12/01/2015 8:00 am
12/01/2015 9:30 am
How Many Different Kinds of Up Front Contracts Are There?- Advanced President's Club
There are the obvious ones. Then the not so obvious. My hunch is, we're setting up front contracts all the time and just don't realize it. If that's the case, let's meet Tuesday morning at 8:00 to spend about 90 minutes talking about up front contracts. You could bring your very conversational UFC to the meeting and share it with others. On the other hand, if you don't quite have yours honed yet, we can help you with that. Perhaps the outcome could be, you'll be more comfortable giving the UFC. The worst that can happen, you'll walk away with a wasted hour...you be the judge.
The Ruby Group Training Center
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
mcaruso@sandler.com
MM/DD/YYYY
8:00 am - 9:30 am
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
There are the obvious ones. Then the not so obvious. My hunch is, we're setting up front contracts all the time and just don't realize it. If that's the case, let's meet Tuesday morning at 8:00 to spend about 90 minutes talking about up front contracts. You could bring your very conversational UFC to the meeting and share it with others. On the other hand, if you don't quite have yours honed yet, we can help you with that. Perhaps the outcome could be, you'll be more comfortable giving the UFC. The worst that can happen, you'll walk away with a wasted hour...you be the judge.
Closing the Sale & Improving Your BAT-ting Average-Foundations
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12/01/2015 10:00 am
12/01/2015 12:00 pm
Closing the Sale & Improving Your BAT-ting Average-Foundations
Learn to consistently close, seal and reinforce sales by focusing on the prospect’s pain, budget and decision-making process. Then, take a hard look at your reflection in a behavioral mirror and adjust your attitudes, techniques and beliefs for heightened success.
The Ruby Group Training Center
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
mcaruso@sandler.com
MM/DD/YYYY
10:00 am - 12:00 pm
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
Learn to consistently close, seal and reinforce sales by focusing on the prospect’s pain, budget and decision-making process. Then, take a hard look at your reflection in a behavioral mirror and adjust your attitudes, techniques and beliefs for heightened success.
Decision Making, Session B- Intermediate President's Club
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12/01/2015 1:00 pm
12/01/2015 2:00 pm
Decision Making, Session B- Intermediate President's Club
You will learn to use special questioning techniques to identify the prospect’s decision making process.
The Ruby Group Training Center
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
mcaruso@sandler.com
MM/DD/YYYY
1:00 pm - 2:00 pm
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
You will learn to use special questioning techniques to identify the prospect’s decision making process.
Dealing with Difficult People-Strategic Customer Care
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12/01/2015 3:00 pm
12/01/2015 4:30 pm
Dealing with Difficult People-Strategic Customer Care
No matter where snafus happen within a company, customer service providers often are the frontlines for dealing with angry, upset or difficult people. It’s part of the job, but many frontline people find it to be a stressful part of their day, and can lead to burnout without an established, step by step process in place. This session will look at difficult people. What makes them difficult? Why do we often feel uncomfortable with these situations? How can we use proven Sandler Techniques to institute a step-by-step process to resolve conflict without escalating it, and fixing both the problem, and the upset customer while maintaining our own confidence and self-esteem?
The Ruby Group Training Center
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
mcaruso@sandler.com
MM/DD/YYYY
3:00 pm - 4:30 pm
3480 W Market St. Std. 102
Fairlawn, Ohio 44333
No matter where snafus happen within a company, customer service providers often are the frontlines for dealing with angry, upset or difficult people. It’s part of the job, but many frontline people find it to be a stressful part of their day, and can lead to burnout without an established, step by step process in place. This session will look at difficult people. What makes them difficult? Why do we often feel uncomfortable with these situations? How can we use proven Sandler Techniques to institute a step-by-step process to resolve conflict without escalating it, and fixing both the problem, and the upset customer while maintaining our own confidence and self-esteem?