The Ruby Group
Training & Event Calendar
Be the Best You Can Be ...
Discover our sales and training development calendar, your gateway to professional growth. Access the schedule with our online search tool or grab a copy of our 2023 4th Quarter Training Catalog. Explore a diverse range of sales courses and workshops designed for emerging or veteran sales professionals and sales leaders.
For more info: 330-929-9449 • therubygroup@sandler.com
Event Listings for November 2023
Sales Mastery - Bonding and Rapport
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11/03/2023 10:00 am
11/03/2023 11:00 am
Sales Mastery - Bonding and Rapport
Join us as we explore how to connect meaningfully with your prospects, build rapport, avoid sending mixed messages, and ensure that you and your prospects are on the same page as you move through the development process.
Trainer: Robert Perry
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
Join us as we explore how to connect meaningfully with your prospects, build rapport, avoid sending mixed messages, and ensure that you and your prospects are on the same page as you move through the development process.
Trainer: Robert Perry
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York10:00 am - 11:00 am EST
Livestream
Join us as we explore how to connect meaningfully with your prospects, build rapport, avoid sending mixed messages, and ensure that you and your prospects are on the same page as you move through the development process.
Trainer: Robert Perry
President's Club - Sandler Rules
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11/03/2023 12:00 pm
11/03/2023 1:00 pm
President's Club - Sandler Rules
David Sandler discovered that it isn’t how you feel that determines how you act, it’s how you act that determines how you feel. He reasoned that if he could guide salespeople to do the appropriate behaviors, the attitudes and beliefs would develop….and once the rules of successful selling were ingrained, the successes would occur almost effortlessly. From that reasoning, the Sandler Rules emerged. Over the course of 2023, we have been exploring these timeless, proven principles for effective sales. Join us as we cover the final rules, #40 through #52. You won’t want to miss this session.
Trainer: Robert Perry
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
David Sandler discovered that it isn’t how you feel that determines how you act, it’s how you act that determines how you feel. He reasoned that if he could guide salespeople to do the appropriate behaviors, the attitudes and beliefs would develop….and once the rules of successful selling were ingrained, the successes would occur almost effortlessly. From that reasoning, the Sandler Rules emerged. Over the course of 2023, we have been exploring these timeless, proven principles for effective sales. Join us as we cover the final rules, #40 through #52. You won’t want to miss this session.
Trainer: Robert Perry
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York12:00 pm - 1:00 pm EST
Livestream
David Sandler discovered that it isn’t how you feel that determines how you act, it’s how you act that determines how you feel. He reasoned that if he could guide salespeople to do the appropriate behaviors, the attitudes and beliefs would develop….and once the rules of successful selling were ingrained, the successes would occur almost effortlessly. From that reasoning, the Sandler Rules emerged. Over the course of 2023, we have been exploring these timeless, proven principles for effective sales. Join us as we cover the final rules, #40 through #52. You won’t want to miss this session.
Trainer: Robert Perry
Sales Mastery - Up-Front Contracts
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11/10/2023 10:00 am
11/10/2023 11:00 am
Sales Mastery - Up-Front Contracts
It’s difficult to achieve a win/win outcome unless all parties agree to the outcome they seek. That’s why up-front contracts are a strategic element of the Sandler selling system. In this lesson, we will take a closer look at the purpose and benefits of developing strong up-front contracts at various stages of the selling process.
Trainer: Matt Rocco
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
It’s difficult to achieve a win/win outcome unless all parties agree to the outcome they seek. That’s why up-front contracts are a strategic element of the Sandler selling system. In this lesson, we will take a closer look at the purpose and benefits of developing strong up-front contracts at various stages of the selling process.
Trainer: Matt Rocco
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York10:00 am - 11:00 am EST
Livestream
It’s difficult to achieve a win/win outcome unless all parties agree to the outcome they seek. That’s why up-front contracts are a strategic element of the Sandler selling system. In this lesson, we will take a closer look at the purpose and benefits of developing strong up-front contracts at various stages of the selling process.
Trainer: Matt Rocco
President's Club - Managing Expectations Through Up-Front Contracts
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11/10/2023 12:00 pm
11/10/2023 1:00 pm
President's Club - Managing Expectations Through Up-Front Contracts
President's Club
Learn how to proactively set expectations, enhance accountability, and build stronger connections in this informative session. Whether you're looking to improve professional relationships or personal ones, this workshop equips you with the skills and tools you need for effective communication and conflict resolution. Don't miss this opportunity to take control of your interactions and pave the way for smoother collaborations.
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
President's Club
Learn how to proactively set expectations, enhance accountability, and build stronger connections in this informative session. Whether you're looking to improve professional relationships or personal ones, this workshop equips you with the skills and tools you need for effective communication and conflict resolution. Don't miss this opportunity to take control of your interactions and pave the way for smoother collaborations.
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York12:00 pm - 1:00 pm EST
Livestream
President's Club
Learn how to proactively set expectations, enhance accountability, and build stronger connections in this informative session. Whether you're looking to improve professional relationships or personal ones, this workshop equips you with the skills and tools you need for effective communication and conflict resolution. Don't miss this opportunity to take control of your interactions and pave the way for smoother collaborations.
Trainer: Pat McManamon
Sales Mastery - Questioning Strategies
Add to Calendar
11/13/2023 4:00 pm
11/13/2023 5:00 pm
Sales Mastery - Questioning Strategies
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York4:00 pm - 5:00 pm EST
Livestream
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
President's Club - Are You Planning a Pre-Call Plan?
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11/14/2023 8:00 am
11/14/2023 9:00 am
President's Club - Are You Planning a Pre-Call Plan?
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York8:00 am - 9:00 am EST
Livestream
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Sales Mastery - Questioning Strategies
Add to Calendar
11/14/2023 10:00 am
11/14/2023 11:00 am
Sales Mastery - Questioning Strategies
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York10:00 am - 11:00 am EST
Livestream
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Sandler Foundations Boot Camp - Day 1
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11/15/2023 8:00 am
11/15/2023 4:30 pm
Sandler Foundations Boot Camp - Day 1
Join The Ruby Group for one of our Sandler Training Sales Boot Camps. Designed to provide an understanding of the attitudes, techniques, and behaviors needed to elevate your sales performance.
Available at our Akron Training Center.
3480 West Market Street, Suite 102, Akron, OH 44333.
lisa.carmichael@sandler.com
MM/DD/YYYY
America/New_York
8:00 am - 4:30 pm EST
3480 West Market Street, Suite 102, Akron, OH 44333.
Join The Ruby Group for one of our Sandler Training Sales Boot Camps. Designed to provide an understanding of the attitudes, techniques, and behaviors needed to elevate your sales performance.
Sandler Foundations Boot Camp - Day 2
Add to Calendar
11/16/2023 8:00 am
11/16/2023 4:30 pm
Sandler Foundations Boot Camp - Day 2
Join The Ruby Group for one of our Sandler Training Sales Boot Camps. Designed to provide an understanding of the attitudes, techniques, and behaviors needed to elevate your sales performance.
Available at our Akron Training Center.
3480 West Market Street, Suite 102, Akron, OH 44333.
lisa.carmichael@sandler.com
MM/DD/YYYY
America/New_York
8:00 am - 4:30 pm EST
3480 West Market Street, Suite 102, Akron, OH 44333.
Join The Ruby Group for one of our Sandler Training Sales Boot Camps. Designed to provide an understanding of the attitudes, techniques, and behaviors needed to elevate your sales performance.
New Client Orientation
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11/17/2023 9:00 am
11/17/2023 9:30 am
New Client Orientation
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Livestream
lisa.carmichael@sandler.com
MM/DD/YYYY
America/New_York
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Livestream
lisa.carmichael@sandler.com MM/DD/YYYY America/New_York9:00 am - 9:30 am EST
Livestream
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Sales Mastery - Questioning Strategies
Add to Calendar
11/17/2023 10:00 am
11/17/2023 11:00 am
Sales Mastery - Questioning Strategies
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York10:00 am - 11:00 am EST
Livestream
In this session, you will learn specific questioning strategies to decode prospects’ explanations, statements, and wishy-washy responses. You will learn how to clarify the prospect’s intentions and how to figure out if the prospect is objecting or just reporting. Additionally, we will discuss how to control the direction of the conversation and keep conversations focused and on topic.
Trainer: Doug Whittington
President's Club - Are You Planning a Pre-Call Plan?
Add to Calendar
11/17/2023 12:00 pm
11/17/2023 1:00 pm
President's Club - Are You Planning a Pre-Call Plan?
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York12:00 pm - 1:00 pm EST
Livestream
Uncover the essential strategies to boost your sales performance even before your first interaction with a prospective client. Learn how to meticulously prepare for client interactions by reviewing the 5 Steps of The Pre-Call Plan, ensuring every call counts and is providing you the proper return on investment. From crafting compelling opening statements to overcoming objections with finesse and learning to measure ROI, this workshop equips you with the skills to close deals confidently and consistently.
Trainer: Tom Thon
Public Assessment Debrief
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11/17/2023 1:00 pm
11/17/2023 2:00 pm
Public Assessment Debrief
If you would like to learn more about your assessments, please join us for this Public Assessment Debrief. We will be taking a broad look at the assessments & answering any questions you may have.
Livestream
lisa.carmichael@sandler.com
MM/DD/YYYY
America/New_York
If you would like to learn more about your assessments, please join us for this Public Assessment Debrief. We will be taking a broad look at the assessments & answering any questions you may have.
Livestream
lisa.carmichael@sandler.com MM/DD/YYYY America/New_York1:00 pm - 2:00 pm EST
Livestream
If you would like to learn more about your assessments, please join us for this Public Assessment Debrief. We will be taking a broad look at the assessments & answering any questions you may have.
New Client Orientation
Add to Calendar
11/20/2023 10:00 am
11/20/2023 10:30 am
New Client Orientation
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Livestream
lisa.carmichael@sandler.com
MM/DD/YYYY
America/New_York
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Livestream
lisa.carmichael@sandler.com MM/DD/YYYY America/New_York10:00 am - 10:30 am EST
Livestream
We recognize that starting a new training program can feel overwhelming at first, and there is a slew of information heading your way. Join us for this brief orientation to learn more about the Sandler process and get a better understanding of what your Sandler journey will look like.
Sales Mastery - Pain
Add to Calendar
11/20/2023 4:00 pm
11/20/2023 5:00 pm
Sales Mastery - Pain
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York4:00 pm - 5:00 pm EST
Livestream
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
President's Club - Closing the Sale, Role Play
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11/21/2023 8:00 am
11/21/2023 9:00 am
President's Club - Closing the Sale, Role Play
Role Play Day! Join us for this role-play workshop where we’ll explore different techniques for closing the sale. This will be an open forum so submit your scenarios now at the link below, or share them when you arrive for the workshop and watch our trainers work through your toughest sales situations.
Scenario Submission: https://survey.zohopublic.com/zs/g8BU6M
Trainers: Steve Weyl & Matt Luptak
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
Role Play Day! Join us for this role-play workshop where we’ll explore different techniques for closing the sale. This will be an open forum so submit your scenarios now at the link below, or share them when you arrive for the workshop and watch our trainers work through your toughest sales situations.
Scenario Submission: https://survey.zohopublic.com/zs/g8BU6M
Trainers: Steve Weyl & Matt Luptak
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York8:00 am - 9:00 am EST
Livestream
Role Play Day! Join us for this role-play workshop where we’ll explore different techniques for closing the sale. This will be an open forum so submit your scenarios now at the link below, or share them when you arrive for the workshop and watch our trainers work through your toughest sales situations.
Scenario Submission: https://survey.zohopublic.com/zs/g8BU6M
Trainers: Steve Weyl & Matt Luptak
Sales Mastery - Pain
Add to Calendar
11/21/2023 10:00 am
11/21/2023 11:00 am
Sales Mastery - Pain
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
Livestream
mcaruso@sandler.com MM/DD/YYYY America/New_York10:00 am - 11:00 am EST
Livestream
In this session, you will learn how to measure the quality of an opportunity (and ultimately decide whether or not to pursue it) based on the prospect’s need for your product or service. We call that need their “pain.”
Trainer: Pat McManamon
Sandler Management - Staging Effective Meetings
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11/21/2023 3:00 pm
11/21/2023 4:30 pm
Sandler Management - Staging Effective Meetings
Held regularly, and conducted effectively, sales meetings can increase your potency as a manager. Keep in mind, though, that while sales meetings are a valuable management tool, they do not replace individual management. Through them, you gain some of the information that you must have about the strengths and weaknesses of your salespeople in order to manage them. In this workshop, we will talk about how to maximize the effectiveness of your meetings, identify non-productive behavior, and manage the structure of the meeting.
Trainer - Pat McManamon
Fairlawn Training Center
Livestream
amanda.citino@sandler.com
MM/DD/YYYY
America/New_York
3:00 pm - 4:30 pm EST
Livestream
Held regularly, and conducted effectively, sales meetings can increase your potency as a manager. Keep in mind, though, that while sales meetings are a valuable management tool, they do not replace individual management. Through them, you gain some of the information that you must have about the strengths and weaknesses of your salespeople in order to manage them. In this workshop, we will talk about how to maximize the effectiveness of your meetings, identify non-productive behavior, and manage the structure of the meeting.
Trainer - Pat McManamon
President's Club - Goal Setting
Add to Calendar
11/27/2023 4:00 pm
11/27/2023 7:00 pm
President's Club - Goal Setting
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Ken Guest
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Ken Guest
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
mcaruso@sandler.com MM/DD/YYYY America/New_York4:00 pm - 7:00 pm EST
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Ken Guest
President's Club - Goal Setting
Add to Calendar
11/28/2023 8:00 am
11/28/2023 11:00 am
President's Club - Goal Setting
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Doug Whittington
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
mcaruso@sandler.com
MM/DD/YYYY
America/New_York
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Doug Whittington
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
mcaruso@sandler.com MM/DD/YYYY America/New_York8:00 am - 11:00 am EST
Fairlawn, Ohio Training Center
& Livestream
The Ruby Group, Fairlawn, Ohio Training Center
3480 W Market St., Suite #102
Fairlawn, OH 44333
The first workshop in our End of the Year Goals Workshop Series
What are you hoping to achieve in 2024? Goal setting is establishing the path to where you are to where you want to be. Join us and set SMART goals in eight personal and professional areas to help you stay focused and accountable. Dig into what drives you and learn the process to create a motivating vision for your future and a plan to achieve it.
Trainer: Doug Whittington