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The Ruby Group | Akron and Columbus, OH

Professional Relationships

There are three tools that are particularly effective and easy to use in making people feel good about themselves: stroke, struggle, and validate. You can use one, two, or all three of these tools in interactions with patients—it depends on the situation.

A salesperson striving toward success and prospecting for new clients may think that he or she must do something grandiose to draw customers away from the competition. Occasionally, something spectacular may be just what's needed, but it's not practical to do on a regular basis. Incorporate the following four simple gestures into your interactions with potential clients to experience greater conversion success.

Does your workplace make you happy? Some 52.3% of Americans report feeling unsatisfied with their jobs, while 39.4% of people reported disliking the people that they work alongside. If you find a strong correlation between being unhappy at your job and weak relationships with your coworkers, follow these nine rules to develop interpersonal skills and become well liked by your peers.

The hiring process can be a rocky journey involving dozens of candidates and weeks of interviews. Although a painstaking process, finding the right employee for the job is crucial, and the choice should never be rushed. Carefully studying resumes, checking previous job history, and meeting face-to-face to get to know the contenders takes time. Employees are the ambassadors of your brandMany companies even hold multiple in-person interviews with candidates to decide if they fit the criteria. Once the obvious applicants have been cut because of inexperience or other shortcomings, the hard work starts. Look for these eight red flags to weed out the candidates that may spell trouble for your company